Oman Oil Refineries and Petroleum Industries Company (Orpic) has recently launched a new technological solution to implement the first Robot application in Orpic covering invoices processing in SAP. This new technological innovation comes to continually enhance the company’s efforts towards business excellence as part of its mission to sustainably maximise value for its stakeholders, as their partner of choice.
Mohammed al Kaabi, Financial Controller — Orpic commented on this new service: “To achieve our vision of becoming a globally competitive downstream business that Oman is proud of, we are focusing on business excellence, primarily through digitization, innovation and R&D. The launch of this new service is yet another step further towards the journey of excellence to cater for the need of our suppliers and customers with state-of-the-art back office and customer service support”.
During the first run, the Robot application was able to process a transaction almost 5 times faster than a human which will enhance the productivity and work efficiency. The Robot application is an automation software, governed by business rules/logic that operates as a virtual workforce. It emulates human execution of tasks with higher accuracy, quality and compliance. Furthermore, it can be applied by quick deployment and low investment.
This Robot application is planned to be rolled out further to various areas within Orpic to benefit from the process automation which result in deployment of manpower to high value-added activities. In addition, Orpic is also actively exploring to implement other latest technological advances which would help its journey to be a globally competitive downstream business that Oman is proud of.